Receptionist/Admissions Clerk

Full-time Position
M-F (7 AM – 3:30 PM)
No Weekends

JOB TITLE: Admissions Clerk

REPORTS TO: Directly responsible to the Business Manager

Workers Supervised: None

Interrelationships: Works cooperatively with all hospital departments.

JOB SUMMARY:

To perform designated routine tasks related to the operation of the Business Office.

JOB RESPONSIBILITIES:

• Performs office duties including: opening up the department if first here, answering the phone, completing patient registrations in a timely manner, and answering billing questions.
• Assists with department documentation, including daily organization and filing.
• Assures compliance with established departmental policies and procedures, objectives, continuous quality improvement, safety, environmental, and infection control standards.
• Cooperates with other hospital personnel to maintain good employee relations and meet all department objectives.
• Communicates clearly and accurately with patients, families, physicians and co-workers.
• Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards.
• Enhances professional growth and development through participation in educational programs, in-service, meetings, etc.
• Attends and represents the department at appropriate meetings, as requested by the director.
• Performs tasks to maintain the department in an orderly condition.
• Maintains CONFIDENTIALITY of all information. Ensures that the patient/resident’s rights to fair and equitable treatment, self-determination, individuality, privacy, property, civil rights, including the right to wage complaints, are well established and maintained at all times.

Typical Working Conditions:

• Occasionally exposed to the risk of blood borne diseases.
• Contact with patients under a wide variety of circumstances.
• Occasionally exposed to unpleasant elements (accidents, injuries and illness)
• Subject to varying and unpredictable situations.

SKILLS AND QUALIFICATIONS:

• Experience: Six months of experience in healthcare, preferred.
• Education: High school graduate
• Req. Cert./Registration: N/A
• Essential Functions: Available upon request. Level 3

Key Competencies:

• Organization and planning skills
• Work management and prioritizing skills
• Verbal and written communication skills
• Problem-solving ability
• Attention to detail
• Accuracy
• Flexibility
• Reliability
• Teamwork